Terms & Conditions

MyGem is a privately owned, self-catering holiday apartment in Olhos de Água, Albufeira, Algarve, Portugal. The property accommodates a maximum of six guests (including infants) and is let directly by the owner.

Submitting an enquiry through this website does not constitute a confirmed booking. A booking is only confirmed once we have agreed the dates, price, and any conditions in writing, and payment has been received.

Full booking details — including price, deposit amount, and cancellation terms — will be communicated at the time of confirmation. We recommend that all guests arrange travel insurance prior to arrival.

By staying at MyGem, all guests agree to the following:

• No smoking anywhere on the property or terrace
• No pets
• Quiet hours from 22:00 to 08:00 (residential neighbourhood)
• No parties, events, or gatherings beyond the confirmed number of guests
• Maximum 6 guests at any time, including infants
• Treat the property with care — damage beyond normal wear and tear is the guest's responsibility

The pool is shared with other guests of the complex. Please use it considerately:

• No glassware in or around the pool area
• Shower before entering the pool
• Respect quiet hours in and around the pool area
• Sunbeds are available on a first-come, first-served basis

The host accepts no liability for accidents or injuries in shared areas.

A refundable security deposit will be specified at the time of booking confirmation. Any damage to the property, fixtures, or furnishings beyond normal wear and tear will be deducted from the deposit. Guests will be notified of any deductions within 7 days of check-out.

The host is not liable for:

• Loss, theft, or damage to guests' personal belongings
• Accidents or injuries on the property or in shared areas
• Disruption caused by third parties, including neighbouring properties, utility outages, or construction work

Guests are responsible for ensuring they have adequate travel and personal insurance for the duration of their stay.

These terms are governed by Portuguese law. Any disputes will be subject to the exclusive jurisdiction of the courts of Faro, Portugal.